Concert Day Details and other Frequently Asked Questions:
Before reading anything else, please make sure you have read our full document on Guest Rules and Policies for all guests to The Barn at Paint Fork property. This will answer most, if not all visitors questions.
Online, we accept all major credit cards. For purchases at the gate, we accept credit cards or cash. We do not accept personal checks.
Both in email and also regular SMS (text messaging. During the online purchasing process, after the purchase is completed, you will see a screen pop up on your computer that will allow you to send yourself the digital bar codes for scanning at our gates. You will also automatically receive an email containing your tickets. Should you experience ANY issues with this process please call 1-800-514-3848.
Call ETIX at 1-800-514-3848.
Retrieve your tickets by opening your Confirmation email from ETIX. If you no longer have the email then call ETIX at 1-800-514-3848
Please see the Transportation and Parking section of our website for maps, directions, and more.
General Admission tickets only give the ticket holder access to standing room online viewing. However, there is limited, first-come, first-served access to unassigned sitting areas (see viewing map here) These sitting areas are NOT closest to the stage and cannot be reserved. Please see more details on our Guest Rules and Policies page.
Yes with some restrictions. Please see this page for the types of chairs we allow.
No, however, if you have an emergency, please see our security staff and they will assist you to the extent possible. Please see more details on this matter at our Guest Rules and Policies page.
Yes, there is no age limit to our guests. Please also see our Guest Rules and Policies regarding this topic.
Please see our Weather Policy section within our Guest Rules and Policies document.
Please see a list of restricted items here.
Please see a list of acceptable guest items here.
No. We change the color and type of alcohol wristbands for each event. See also, our Wristband Policy to make sure you understand how these unique wristbands work and what actions will render them void.
No. Tailgating is not allowed on our property or at any of our designated parking areas. Pleasee see more details here.
No. However we do make exceptions for certified service animals. Please see more details here.
We do not condone the resale of tickets. However, every guest should be very aware of how the reselling of tickets can lead to problems for ticket holders at the entry gate. Please read more here.